Coronavirus: Maintaining productivity in remote workplaces If you’ve been anywhere near the internet, TV or a radio at any point in the last month, Covid-19 (Coronavirus) won’t have escaped your attention. Here isn’t the place to go into detail about symptoms, but...
Unified Communications – How it can improve your staff’s productivity Unified Communications provides businesses with a great leap forward in technology. Your staff are getting along fine with their current systems, though, so why would you want to shake...
Unified Communications – What is UC and why should I be using it? UC, or Unified Communications, is the next big thing in telecoms. By unifying all your business communication tools into one platform, its goal is to save your staff time at the same time as...
5G Mobile – The Who, What, Where, When and Why? By now, you’re no doubt aware that 5G has been launched by two of the “Big Four” providers, EE and Vodafone, with O2 and Three plus a number of Mobile Virtual Network Operators (MVNO) close on their tail, with many...
ISDN Switch Off What is the ISDN Switch off? BT announced in 2015 that they have plans to discontinue their ISDN service in 2025. This will mean that any businesses still using traditional analogue ISDN lines will need to switch to VoIP or internet-based telephony...
iCall Suite iCS Report Premier enhances iCS Report by adding live call statistics. Monitor queues and manage customer-facing teams via live dashboards, reports and wallboards. Monitor up-to-the-minute analytics to meet SLAs and commitment targets Live call reporting....
