Calls and Lines

Great service

At Chalvington, we’re proud to be a Tier 1 BT Openreach Provider. That means we can offer the most reliable phone lines possible, with no compromise on quality – wherever the end user calls from. In addition, all lines are managed by our dedicated in-house customer care team in the UK.

We’re passionate about providing great service, and not just at the point of sale. We provide ongoing advice and support on every aspect of your telephony package, from installation to billing to performance.  

Affordable

We care about making sure your business landline is fairly priced. That’s why regardless of where you’re calling, we always offer low-cost line rental with no minimum call charges. All your bills are fully itemised, so that you can see exactly what you’re paying for. Not only that, but we can also offer per second billing, which means you don’t pay anything extra unnecessarily.

Eco-friendly

We’re proud to provide fully carbon-neutral minutes on all business line packages. We do this by using IP-based soft-switching in the core network – this uses far less power than traditional hardware infrastructure. We also have a policy of e-billing, further reducing the environmental impact of telephony through us.

Secure

In response to a rise in highly damaging dial-through fraud, we’ve added fraud monitoring to the entire Chalvington network. This fast-growing crime involves hacking your PBX to run expensive international calls through your system.

It can cost businesses tens of thousands before they find out. And since the attacks tend to originate overseas, it can be extremely hard to prosecute offenders or recover costs. This under-reported form of fraud is growing as international organised crime becomes more sophisticated. For us, protecting our customers from it is simply essential.

The complete package

There’s a great advantage to working with Chalvington – and we’re not even talking about our great deals, expertise and comprehensive service! What makes us unique is our specialism in every aspect of business communications.

Perhaps you’re looking to get more out of your comms setup in general, to accompany your new calling package? If so, we can advise on your options – whether it’s hardware, unified communications platforms, collaboration tools, or any other business communications solution.